TranspoFairfax

Transportation Projects • People • Funding

Transportation Contacts Guide

A plain-language guide to who to contact about roads, sidewalks, traffic signals, bus service, rail projects, safety concerns, and transportation planning issues.

Why This Guide Exists

Transportation responsibilities are divided among multiple agencies. A road may be maintained by VDOT, planned with Fairfax County, funded regionally, and affected by transit, utility, or rail projects. This guide helps residents understand where to begin.

For Roadway, Signal, Paving, or Sign Issues

Start with: Virginia Department of Transportation

  • Potholes
  • Road maintenance
  • Traffic signals
  • Missing or damaged signs
  • Lane markings
  • State-maintained roadway issues

See also: Transportation Agencies Guide

For County Transportation Planning or Project Questions

Start with: Fairfax County Department of Transportation

  • Transportation planning
  • Sidewalk and trail projects
  • Fairfax Connector planning
  • Transportation Priorities Plan projects
  • Community transportation studies
  • County project coordination

For Bus Service Questions

Start with: Fairfax Connector or WMATA, depending on the route.

  • Fairfax Connector routes and schedules
  • Bus stop access
  • Future service planning
  • Metrobus questions
  • Connections to Metro, VRE, and BRT

For Rail Projects

Possible agencies: VPRA, VRE, Amtrak, CSX, DRPT, or local coordination agencies.

For Pedestrian, Bicycle, and Trail Issues

Possible agencies: Fairfax County, VDOT, parks agencies, or project-specific teams.

  • Sidewalk gaps
  • Trail connections
  • Shared-use paths
  • Crosswalks
  • RRFBs and pedestrian safety features
  • Bicycle facilities

See: Pedestrian & Bicycle Projects

For School-Zone Safety

Possible agencies: Fairfax County Police, Fairfax County Public Schools, VDOT, and local supervisors’ offices.

  • School-zone speeding
  • Automated speed enforcement
  • School crossing concerns
  • Arrival and dismissal traffic
  • School bus access issues

See: Silverbrook Road School Speed Cameras

For Elected Office or Community Coordination

Some transportation issues benefit from coordination with district supervisors, civic associations, transportation committees, and community organizations.

  • Recurring neighborhood transportation concerns
  • Project updates and follow-up
  • Community meeting requests
  • Cross-agency coordination issues
  • Long-term project advocacy

Before You Contact an Agency

  • Identify the exact location.
  • Note the nearest intersection or address.
  • Take photos if safe and appropriate.
  • Describe whether the issue is urgent, recurring, or seasonal.
  • Check whether the issue is already part of a known project.
  • Save any confirmation numbers or email responses.

How TranspoFairfax Can Help

TranspoFairfax does not replace official agency reporting systems, but it can help organize information, identify related projects, preserve history, and explain which agencies may be involved.

Future TAC tools may include issue tracking, contact guidance, archive records, and project-specific update histories.

Related Resources

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